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#0000001a}.order-card-select.selected{border-color:#e6a57e;background:#fff5f0}.order-card-info{display:flex;flex-direction:column;gap:4px}.order-id{font-size:14px;font-weight:600;color:#1a202c}.order-date{font-size:12px;color:#718096}.order-total{font-size:16px;font-weight:700;color:#e6a57e;margin-top:4px}.form-input,.form-textarea,.form-select{width:100%;padding:12px 16px;border:1px solid #e2e8f0;border-radius:8px;font-size:16px;color:#1a202c;background:#fff;transition:all .2s;font-family:inherit}.form-input:focus,.form-textarea:focus,.form-select:focus{outline:none;border-color:#e6a57e;box-shadow:0 0 0 3px #e6a57e1a}.form-input::placeholder,.form-textarea::placeholder{color:#a0aec0}.form-input.error,.form-textarea.error{border-color:#e53e3e}.form-textarea{resize:vertical;min-height:120px}.error-message{display:block;font-size:12px;color:#e53e3e;margin-top:4px}.email-info-card{background:#f7fafc;border-radius:8px;padding:16px;border:1px solid #e2e8f0}.email-info-header{display:flex;align-items:center;gap:12px;margin-bottom:8px}.email-checkbox{width:20px;height:20px;cursor:pointer;accent-color:#e6a57e}.email-label{font-size:16px;font-weight:600;color:#1a202c;cursor:pointer}.email-hint{font-size:14px;color:#718096;margin:0;line-height:1.5}.email-hint strong{color:#1a202c}.form-actions{display:flex;justify-content:flex-end;padding-top:24px;border-top:1px solid #e2e8f0;margin-top:32px}.btn-submit{display:flex;align-items:center;gap:8px;background:#e6a57e;color:#fff;border:none;padding:14px 32px;border-radius:8px;font-weight:600;font-size:16px;cursor:pointer;transition:all .2s}.btn-submit:hover:not(:disabled){background:#d4946e}.btn-submit:disabled{background:#cbd5e0;cursor:not-allowed}@media(max-width:768px){.user-new-ticket{padding:16px}.new-ticket-form{padding:24px 20px}.category-buttons{grid-template-columns:repeat(2,1fr)}.form-actions{flex-direction:column}.btn-submit{width:100%;justify-content:center}}